Question 1

What makes your hospital curtains antimicrobial?

Accepted Answer

Our Antimicrobial curtain fabric contains inherent silver nanoparticle technology for permanent antimicrobial protection and is certified to EN 13773 and NFPA 701 standards for flame retardancy. Our EcoStain fabric features a coated antimicrobial, stain and water repellent finish.

Question 2

Which curtain fabric should I choose — EcoStain or Antimicrobial?

Accepted Answer

The EcoStain (WT-ECO) fabric is our cost-effective option with excellent stain resistance — ideal for general wards and OPDs. The Antimicrobial (WT-ANTI) fabric offers enhanced silver nanoparticle protection — recommended for ICU, NICU, and operation theatres where infection control is critical.

Question 3

Which track system should I choose?

Accepted Answer

The 4100 aluminium track suits most hospital wards — it is sturdy, NEN-1010 compliant, and supports heavy curtains. The 4200 adds an integrated up-lighter for ambient lighting. For lightweight, flexible applications in clinics, the 8300 PVC track is ideal.

Question 4

Do you provide custom curtain sizes?

Accepted Answer

Yes! All curtain fabrics are available in custom sizes. Use the enquiry form on any product page or contact us directly with your dimensions. Standard hospital cubicle size is 7×12 ft (84 sq.ft).

Question 5

Can I get a bulk quote for institutional orders?

Accepted Answer

Absolutely. Contact us with your project requirements — number of beds, ward layout, and any specific compliance needs — and we will provide competitive institutional pricing with GST invoice.

Question 6

How do I measure for hospital curtains?

Accepted Answer

Measure the width rail-to-rail along the ceiling track and the drop from the track bottom to desired curtain hem height. Add 10–15% for overlap and gather. Standard hospital cubicle is 7×12 ft (84 sq.ft). Contact us if you need help with measurements.

Question 7

Do you ship across India?

Accepted Answer

Yes, we deliver pan India to all hospitals, clinics, and healthcare institutions. We provide tracking for every order. Delivery typically takes 5–7 business days depending on location.

Question 8

Do you provide a GST invoice?

Accepted Answer

Yes, we provide a proper GST invoice with every order. This makes it easy for hospitals and institutions to claim input tax credit on their purchases.

Question 9

What is the installation process for curtain tracks?

Accepted Answer

Our aluminium curtain tracks are ceiling-mounted using the included bracket kit. Professional installation is recommended for hospital environments. Each track order includes mandatory installation accessories (brackets, screws, end caps, and fittings). Installation guides are provided with every order.

Question 10

What are the IV bag hanger specifications?

Accepted Answer

Our telescopic ceiling-mounted IV hangers feature a spring-loaded mechanism, 5 hooks, and are available in multiple lengths. They come in white enamel or anodized aluminium finish. The stainless steel variant offers premium corrosion resistance for wet environments.

Question 11

What is the return policy?

Accepted Answer

We offer a 7-day return policy for unused products in their original packaging. If you receive a damaged product, we will replace it free of charge. Contact us at info@hospitalcurtains.in for return requests.

Question 12

Can I order just replacement curtains without the track?

Accepted Answer

Yes, curtains and tracks are sold separately. You can order replacement curtains in any fabric and size to fit your existing track system.

Frequently asked questions